{"id":3944,"date":"2022-09-27T19:45:35","date_gmt":"2022-09-27T19:45:35","guid":{"rendered":"https:\/\/promoplastik.com\/faq\/"},"modified":"2022-12-15T19:32:03","modified_gmt":"2022-12-15T19:32:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/archives.promoplastik.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ<\/h1><\/div>

<\/i><\/i><\/span>Quels sont vos frais de mise en marche ?<\/span><\/a><\/h4><\/div>
\n

\n Nous ne les avons pas. Nous pensons qu’il est pr\u00e9f\u00e9rable et plus facile pour tous de proposer un prix global sur lequel les clients peuvent compter.\n\t<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Quel format de fichier acceptez-vous ?<\/span><\/a><\/h4><\/div>
\n
\n Nous avons besoin d’un fichier .EPS ou .AI. Nous acceptons \u00e9galement les PDF s’ils sont vectoris\u00e9s. <\/div>\n
\n

Lisez notre article sur les images vectorielles et matricielles ici<\/a>.<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Gardez-vous les montages ?<\/span><\/a><\/h4><\/div>
\n

\n Absolument ! Nous conservons les images : cela facilite la r\u00e9p\u00e9tition des commandes, ainsi que les nouvelles commandes avec la m\u00eame illustration.\n\t<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Puis-je sp\u00e9cifier une couleur PMS ?<\/span><\/a><\/h4><\/div>
\n

Nous offrons gratuitement la correspondance Pantone pour les articles en plastique blanc imprim\u00e9s par tampographie ou s\u00e9rigraphie.<\/p>\n

Ce n’est pas possible en quadrichromie : nous convertissons les Pantone en quadrichromie, le plus pr\u00e8s possible.<\/p>\n

Lisez notre article sur la conversion des couleursici<\/b><\/a>. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Puis-je exp\u00e9dier mes produits vers plus d'une destination finale ?<\/span><\/a><\/h4><\/div>
\n

Oui, nous pouvons exp\u00e9dier votre commande vers plusieurs destinations finales. Vous devez nous indiquer la quantit\u00e9 exacte et l’adresse compl\u00e8te pour chaque destination.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Puis-je utiliser mon compte d'exp\u00e9dition pour la livraison ?<\/span><\/a><\/h4><\/div>
\n

Absolument, vous pouvez utiliser votre compte ou celui de votre client. Indiquez le code postal associ\u00e9 au compte (des frais peuvent s’appliquer).<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Quel mode de paiement acceptez-vous ?<\/span><\/a><\/h4><\/div>
\n

\n Nous acceptons le d\u00e9p\u00f4t direct, les cartes de cr\u00e9dit (VISA ou Master Card uniquement) et les ch\u00e8ques.\n\t<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Demandez-vous un pr\u00e9paiement ? Si oui, quand serai-je d\u00e9bit\u00e9 sur ma carte de cr\u00e9dit ?<\/span><\/a><\/h4><\/div>
\n

Dans certains cas, nous pouvons demander un acompte. Pour les nouveaux clients, un paiement est requis le jour de l’exp\u00e9dition de la commande, par d\u00e9p\u00f4t direct ou par carte de cr\u00e9dit.<\/p>\n

Nous effectuons le d\u00e9bit sur votre carte de cr\u00e9dit le jour de l’exp\u00e9dition, juste apr\u00e8s vous avoir envoy\u00e9 par courriel une copie de la facture finale.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Puis-je voir une \u00e9preuve avant la production ?<\/span><\/a><\/h4><\/div>
\n

Oui, nous envoyons toujours une \u00e9preuve par courriel avant la production de la commande, m\u00eame s’il s’agit d’une r\u00e9p\u00e9tition de commande.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Puis-je commander des quantit\u00e9s inf\u00e9rieures ou sup\u00e9rieures \u00e0 celles indiqu\u00e9es ?<\/span><\/a><\/h4><\/div>
\n

Nous avons des frais associ\u00e9s pour les quantit\u00e9s inf\u00e9rieures au minimum du prix de la table. Et, il n’est pas possible de commander une quantit\u00e9 inf\u00e9rieure \u00e0 la moiti\u00e9 de cette premi\u00e8re colonne.<\/p>\n

Vous pouvez toujours demander une soumission pour des quantit\u00e9s plus grandes que celles indiqu\u00e9es dans la derni\u00e8re colonne. Il vous suffit de nous envoyer toutes les informations concernant le produit et l’impression souhait\u00e9e \u00e0contact@promoplastik.com<\/a><\/b><\/p>\n<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3944","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - PromoPlastik<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - PromoPlastik\" \/>\n<meta property=\"og:url\" content=\"https:\/\/archives.promoplastik.com\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"PromoPlastik\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-15T19:32:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/archives.promoplastik.com\\\/fr\\\/faq\\\/\",\"url\":\"https:\\\/\\\/archives.promoplastik.com\\\/fr\\\/faq\\\/\",\"name\":\"FAQ - 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